Mathieu Dubois
Customer Success Manager
15 years in the field
Business
Freight forwarding basics: how goods move
Understand what a freight forwarder does, how road, sea and air freight work, and how to plan a reliable shipment from France.
What Hegregvia helps you understand
Logistics is full of acronyms, exceptions and hidden costs. We focus on the practical knowledge that helps you ask the right questions, read a quote correctly, and avoid the mistakes that delay shipments or inflate invoices. Our consultation and reference material are built for people who need clarity, not jargon.
- How freight forwarding works across road, sea and air, and who does what in the chain
- How customs declarations, HS codes and duties affect the goods you import or export in France
- How to compare freight quotes so you know what is included and what is billed extra
- How warehousing, stock handling and fulfilment options change your total delivery cost
- How to plan last-mile delivery for parcels and pallets to reach customers reliably
What clients say
A few notes from people we have worked with over the past years.
What I valued most was the pace — Hegregvia came back within a day, every time, and never left a question hanging.
The first consultation alone was worth it. They told us honestly what was not worth doing, which is rare.
Start with our core guides
Each guide is a standalone explainer you can read in one sitting, written for readers with no prior logistics background. Together they cover the full journey of a shipment: how goods move through a forwarder, what customs paperwork you need, how warehousing works, what happens on the last mile, what Incoterms actually mean, and how to choose a freight forwarder that fits your business. Use them as a reference whenever a shipment, quote or invoice raises a question.
Freight forwarding basics: how goods move
Understand what a freight forwarder does, how road, sea and air freight work, and how to plan a reliable shipment from France.
Customs paperwork explained
A clear guide to the customs documents needed for imports and exports in France, from commercial invoices to declarations.
Warehousing fundamentals
Learn how warehousing works, from storage and inventory to picking and packing, and when it fits your logistics plan.
Last-mile delivery explained
Understand the last-mile delivery stage, common challenges and how to plan reliable final-leg deliveries in France.
Incoterms explained
A plain-language guide to Incoterms, who pays for what, and how they affect responsibility and risk in freight shipments.
How to choose a freight forwarder
Key questions and criteria for choosing a reliable freight forwarder for your shipments to and from France.
All guides
Freight forwarding basics: how goods move
Understand what a freight forwarder does, how road, sea and air freight work, and how to plan a reliable shipment from France.
Customs paperwork explained
A clear guide to the customs documents needed for imports and exports in France, from commercial invoices to declarations.
Warehousing fundamentals
Learn how warehousing works, from storage and inventory to picking and packing, and when it fits your logistics plan.
Last-mile delivery explained
Understand the last-mile delivery stage, common challenges and how to plan reliable final-leg deliveries in France.
Incoterms explained
A plain-language guide to Incoterms, who pays for what, and how they affect responsibility and risk in freight shipments.
How to choose a freight forwarder
Key questions and criteria for choosing a reliable freight forwarder for your shipments to and from France.
Our track record
A short summary of how the team has grown and what clients rely on us for.
86%clients who come back
6countries covered
16specialists on the team
Why trust Hegregvia
Hegregvia is an independent editorial project focused on making logistics understandable for shippers and small businesses in France. We write from practical experience of freight, warehousing and customs processes, and we keep our explanations neutral — we do not push a single carrier or platform. Every guide is structured to reflect how the industry actually operates, and we update material as rules and market practices change. Our aim is simple: give you enough understanding to make confident, informed decisions.
The people behind the work
A small, senior team — you speak to the same people from the first call to the final handover.
Get clear answers for your next shipment
If you have a specific freight, warehousing or customs question, we can help you understand your options and plan the right approach.